We turn technology into business advantage by aligning IT with evolving business strategy. Our proven approach helps establish a flexible foundation, power workplaces, enable integrated data-driven operations, all while keeping you secure and compliant.
Through our fixed-fee Partner program we take care of all your managed IT Services incorporating the service desk functions and systems administration services to ensure the efficient, reliable and secure delivery of ICT.
Of small and medium businesses have at least one barrier to overcome to meet their digital acceleration goals.
Are struggling with decision making, technical concerns or understanding the business impact of IT investments.
Of businesses cite cost
as a concern.
Many businesses lack the time and resources to start or maintain crucial digital transformations, especially without
dedicated IT staff. A skilled IT partner can maximise your technology investments, address issues, and implement effective solutions seamlessly, allowing you to focus on serving your customers and community without disruption.
Build technology that evolves as your business grows, helping you achieve long-term strategic goals.
We offer solutions that align to your strategy, putting up-to-date and user friendly technology in the hands of your people.
We bring possibilities to life by tailoring technologies to your industry helping you to stand out from the competition.
Getting real results, hinges on us knowing your business. That’s why we work with you through our unique step-by-step process that aligns strategic objectives with innovative technologies.
Identify and design solutions to support your objectives and strategy.
Align your processes to the solutions we implement.
Keep running your business 24/7 with our IT support.
The Lanrex Assist self-service portal simplifies your support with features like auto log-in, easy ticket requests, screenshot and file uploads, ticket tracking, and access to Microsoft training, while nominated team members can view all tickets and manage approvals, enhancing visibility and streamlining processes.
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This guide is intended for business executives who want to make technology a business advantage.
The Lanrex Partner Program is designed to provide small-to-medium businesses and non profit organisations with a comprehensive IT support solution. It acts as an outsourced IT department, offering services such as user support, infrastructure management, and security governance.
The benefits include proactive IT management, optimal network performance, security, profitability, and reduced costs. The program ensures that organisations do not have to deal with the hassles of hiring and managing IT staff.
The Lanrex Partner Program stands out due to its comprehensive approach to IT support and management. Lanrex offers predictive and proactive systems management, ensuring that potential issues are identified and resolved before they can impact your business. The program provides support tailored to your unique requirements, strategic guidance from qualified experts, and fixed prices that help you manage your IT budget effectively. Additionally, Lanrex focuses on ongoing strategic planning, technical support, and daily management of your ICT requirements, making it a reliable and efficient partner for your business.
Lanrex uses a remote monitoring system to identify, track, and report on issues affecting the security, performance, and reliability of the network. Many common issues can be resolved remotely. Onsite support is included as required.
The VIP Service is a priority support program designed to provide key stakeholders within your organisation with the highest level of service. This ensures that they receive the appropriate level of priority service for their role and position. When service calls are initiated by VIP staff members or on their behalf, these calls are automatically escalated to ensure that priority service levels and agreed timeframes are met or exceeded.
The process starts with a ‘4 stage business diagnostic’ to identify and understand any technology gaps. The outcome is a Tech Leadership Plan that connects technology initiatives with the business strategy to achieve IT excellence and drive innovation.
Our tried and tested approach aligns IT strategy to your business strategy.
If our service doesn’t live up to expectations in the first 100 days, we’ll refund our service fee, no questions asked.
We’re an Australian-owned managed service provider and have operated for over 30 years in a highly competitive industry.
We keep things running and continuously innovate to get you ahead.
Building C, Level 1
12-24 Talavera Road
Maqaurie Park NSW 2113
Phone: 1300 526 739
International: +61 2 8875 0800
ISO 27001 Certified Information Security Management System (ISMS) Policy Statement
